The worst experience at a taco bell ever, the drive thru attendant wanted to start a fight with me outside the restaurant then ran away
RK
Rachel Kustra
Aug 31, 2025
The tacobell, in Amherst, near Friendship kitchen and crumble cookies, had only 2 workers working tonight at 10:45. 8/31. I was trying to enter the line and a car was backing out of the drive thru. I had to the back up as well so this person could leave the drive thru. The lady who took my order stated that since they were short staffed, they could only take orders less than $20. I ordered 4, 5 layer burritos. I was also talking on my Bluetooth speaker phone to my boyfriend, like I always do when I leave work. I explained to him after I ordered why the food needed to be less than $20. He said thats unprofessional and that their manager should hire more people and not make them work short. I told him, that's how most places are now, short staffed. I then watched another car back up the drive thru behind me. Me and my boyfriend continued to talk about how people keep leaving and how they must have wanted more than $20 worth of food. I pulled up to the window to pay for my food. The lady who handed it to me said, "my coworkers stated that you were being rude and inappropriate and there's just 2 of us and we're doing our best." I was baffled to hear her say this because I was just defending them to my boyfriend. He wasn't singling anyone out, just thought it was unfortunate that the workers are stuck in this predicament. I I thought it was unprofessional that the cashier wanted to call me out about a private conversation I was having with my boyfriend and I won't bother coming back because I thought she was rude when I was trying to show her patients and understanding.
NP
Nishtha Patel
Aug 30, 2025
I ordered the new fries on the menu and clearly told no meat/ chicken still they put, hurting my religious sentiments. The mexican veg pizza was smelly too. The food isn’t fresh but stale
PR
Paige Rosario
Aug 14, 2025
Honestly disappointing. Fries are so hard and cold with the container not even full, and chicken is so over cooked it’s like jerky. Genuinely disgusted, on top of them making us wait for the food it should have been done right.
GB
Georgie Brosky
Jul 29, 2025
I told myself about 2 years ago I would never go to Taco Bell again because their food has fallen below standard quality.... They're so big My review will not impact them at all.... You get about a teaspoon of meat in their tacos, their chicken quesadilla is miniscule for $7...8 no way! I tried their chicken tenders, I should have taken pictures... Half breaded half not breaded completely dried out, about half an ounce of chicken, tiny.... I cannot believe they would even serve that to people... French fries were cold, though I like them. Ice-T, room temperature. Taco Bell used to be a phenomenal place for tacos, They cornered it... Nope, not anymore! Junkie cheap food. Once again maybe I'll forget in 3 years. Lol.