Business Details
About
Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 619 FM 1960 Rd. W in Houston. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.8
1,061 reviews
5 stars
480
4 stars
227
3 stars
137
2 stars
59
1 star
158
What are people saying?
AI-generated from customer reviews
Customer Service
Feedback on customer service is mixed; some employees are praised for their kindness and professionalism, while others are criticized for rudeness and poor attitudes.
Food Quality
Many customers reported issues with food quality, including cold items, incorrect orders, and concerns about freshness.
Management Issues
Several reviews highlighted problems with management, including unprofessional behavior and poor handling of customer complaints.
Operational Problems
Customers frequently mentioned issues with the drive-thru system, menu visibility, and inconsistent hours of operation.
Cleanliness
While some customers noted cleanliness, others reported unsanitary conditions and issues with restroom access.
- MGMaria G6 days ago1.0Very disappointed with the staff. Ladies working today had me waiting. Another one came from the back and told one of the ones that was gossiping that they had someone waiting and she turns looks at me and tells the other worker “she can wait”. I definitely left. If y’all don’t like your job get a new one. Customer service ain’t for you!
- SJS JNov 1, 20255.0La muchacha Hispanic muy amable buen servicio ya era ora que cambiaran de personal anterior mente abia pasado varias veces y fue pesimo el servició
- CMCody MyersOct 30, 20255.0This is by far the best crew this location has had (day and night). I did drive through 10/29 @ 11:40 pm tonight and the young girl working the window is a blessing to the fast food industry. This is not the first time she's been there while I've gone through but every time she is kind (not overly kind) and professional. But not only that, the computerized ordering through the drive through has yet to get my order wrong AND tonight just looking through the window, the workers seemed happy and they were telling each other goodnight (I guess switching crews). It was just a good vibe all around. Good for y'all.
- BBBritt BrittOct 7, 20251.0I just tried to order and Sadness was rushing and having cardiac issues or something the way she was breathing. I was literally there for like 10 seconds and she’s already anxious. The menu was also glitching so I couldn’t even see what I wanted in the 2 seconds she wanted me to order. Taco truck across the street is much better. Employees are going to run this location into the ground!
- DSDee SouthwestSep 26, 20251.0Customer service is horrible need new management.. The Hispanic night manager Customer service is terrible attitude is non inviting not friendly just rude. She has a bad attitude like she doesn't like her job. Her expression on her face to the delivery of her customer service just a all around bad attitude and rude.