Order Accuracy
Numerous customers reported frequent issues with incorrect orders and missing items.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold, undercooked, or poorly prepared items.
Service Speed
Customers experienced long wait times in both drive-thru and in-store, often exacerbated by poor staff efficiency.
Customer Service
Feedback indicated a mix of friendly and rude service, with some customers noting unprofessional behavior from staff.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly in food handling and dining areas.