Order Accuracy
Many customers reported frequent issues with incorrect orders and missing items, leading to frustration.
Service Speed
Numerous reviews highlighted long wait times, both in-store and drive-thru, with some customers waiting over an hour for their orders.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and floors, and concerns about food safety.
Staff Behavior
Feedback indicated a lack of professionalism among staff, with reports of employees being inattentive, unhelpful, and sometimes rude.
Food Quality
Customers expressed disappointment with the quality and presentation of food, noting that items were often poorly made or lacked proper ingredients.