Taco Bell

3.1
466 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 6463 Thompson Road in Syracuse. We're serving all your favorite menu items, from classic burritos and tacos, to new favorites like the $5 Double Stacked Tacos Box, Crunchwrap Supreme, Fiesta Taco Salad, and Chalupa Supreme. So come inside, or visit our drive-thru. You can also order online and skip our line inside.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
6463 Thompson Road, Syracuse, NY
13206, United States

Hours

Reviews

3.1
466 reviews
5 stars
155
4 stars
78
3 stars
48
2 stars
29
1 star
156

What are people saying?

AI-generated from customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and rude staff, leading to a generally negative perception of service.

Food Quality

While some customers enjoyed the food, many expressed disappointment with incorrect or poorly prepared items, including missing ingredients.

Inconsistent Experience

The location has been described as hit or miss, with some praising the service and food while others experienced significant issues.

Operational Hours

Customers frequently noted that the restaurant often closed earlier than advertised, leading to frustration.

Cleanliness and Presentation

Several reviews mentioned poor food presentation and cleanliness issues, impacting overall customer satisfaction.
  • JJ
    Jess
    Oct 27, 2025
    1.0
    Okay, so I went to Taco Bell last night, and honestly, I'm not sure what I expected. It's Taco Bell, right? But this was a new level of disappointment. I ordered a cheesy gordita crunch, and it was like they forgot the "cheesy" part. It was mostly just a dry, sad tortilla with a hint of something vaguely orange. And the service? Don't even get me started. The person at the drivethru sounded like they were being held hostage, and my order was wrong. I asked for no lettuce, and guess what? My gordita was practically overflowing with it. It was like they were doing it on purpose. Honestly, I think I'm done with Taco Bell. There are only so many times a person can be let down before they finally give up. Save your money and your taste buds. There are better ways to spend five bucks.
  • DR
    Dios P Rodríguez
    Oct 12, 2025
    5.0
    Delicioso 😋
  • HT
    Huyen Trinh
    Oct 2, 2025
    5.0
    The cocktails were creative.
  • TT
    thuy
    Oct 1, 2025
    5.0
    Food was seasoned just right.
  • RD
    Ryan Dickey
    Sep 22, 2025
    1.0
    Today was the second time I've gone in there, ordered food on my lunch break and waited forever for 2 tacos. My lunch break was over before the food even came out and I had to leave again empty-handed. I have now on two separate occasions paid for food that was never delivered, I will not make that mistake again. Avoid this location