Business Details
About
Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 1052 Old US 52 in New Richmond. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.6
237 reviews
5 stars
109
4 stars
35
3 stars
26
2 stars
16
1 star
51
What are people saying?
AI-generated from customer reviews
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and food not prepared as requested.
Service Speed
Customers frequently mentioned long wait times in both the drive-thru and dining areas, with some waiting over 30 minutes.
Customer Service
While some reviews praised friendly staff, many others highlighted poor customer service experiences, including rude interactions and lack of assistance.
Food Quality
Several customers expressed dissatisfaction with food quality, citing cold items, undercooked food, and stale ingredients.
Cleanliness
There were mixed reviews about cleanliness, with some customers noting unsanitary conditions and unpleasant odors.
- JMJesse Mcalister4 days ago5.0I’ve never eaten inside, only used the drive-through. The food is usually fresh and the staff is always nice. I really feel for the workers here — I know a few have to walk to and from work, and they all seem like genuinely hard workers.
- RSRachael SmithOct 31, 20252.0Be prepared to wait anytime you order at least over 5 minutes. Used to be very fast .
- CWCrissie WilliamsonOct 4, 20255.0We were at Taco Bell in New Richmond Oct 4th about 12pm. There was one woman working the entire place. She was kind to everyone and worked hard to get the food to people as quick as she could. Taco Bell needs to give this woman a raise! Good work to her! Taco Bell do better for your employees that do show up.
- RRRaymondSep 29, 20251.0This location is consistently disappointing. Every time my wife or I place an order, something is missing or made incorrectly. I often have to go back to get the order fixed, only to find that it’s still wrong when I return home. The staff here clearly does not pay attention to orders and frequently forgets items. On 09/28/2025, I picked up a mobile order and immediately had to pull over and go inside because they forgot to give me a $9 item and failed to leave the spicy sauce off my burrito as requested. They remade the missing and incorrect items, but when I got back to my vehicle, I noticed they left off the extra toppings I had paid for. I went back inside again to have that corrected. Finally, once I made it home, I discovered that my Grande Nachos with Slow Roasted Chicken only had two small pieces of chicken on it. This is the worst Taco Bell experience I’ve ever had, and I would not recommend this location to anyone.
- RWRobert WeaverSep 11, 20255.0The drive-menu was easy to read, and the person who took my order was patient. I ordered the grilled cheese burrito with steak, which turned out pretty good, but I might have preferred a little more steak in mine. The prices were high, as they seem to be everywhere. Part of our post-covid reality, I suppose.