Service Speed
Customers frequently reported long wait times, with many stating that their orders took excessively long to prepare, even during low traffic periods.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.
Customer Service
Feedback indicated a significant decline in customer service quality, with many customers describing staff as rude, unprofessional, and lacking urgency.
Food Quality
Several customers noted that the food was often cold, poorly prepared, or lacking in ingredients, leading to dissatisfaction.
Management Issues
Many reviews pointed to a lack of effective management and oversight, contributing to the overall poor performance of the location.