⭐ If I Could Give ZERO Stars, I Would ⭐
⚠️ Avoid this location until Taco Bell steps in.
This is, without question, the most unprofessional and unsafe Taco Bell I’ve ever been to.
I went through the drive-thru for lunch, and my soda tasted off (syrup was out), no big deal I went inside to have get fixed — and walked into a disturbing scene.
Hostile & Toxic Leadership
The General Manager, Kristin, was screaming at a young woman, using aggressive body language to the point it looked like things could turn physical. She was calling her names, gossiping, and encouraging other employees to laugh at her. This isn’t just bad management — it’s beyond gross negligence and a toxic work environment on full display.
Food Safety Concerns
While this was happening, I saw an employee eating behind the counter, wiping his hands on his shirt, and immediately going back to preparing food. That is a serious health and safety violation. The county health department outta come check this out
Because the GM was so focused on belittling this young woman, she was relentless down talking to her about food stamps. UNBELIEVABLY SHOCKING. the drive-thru line was backed up and service was chaotic which is why I had to come inside. The young woman left visibly upset, while the GM and her team laughed at her expense — in front of customers.
I will never support this BROOKSVILLE LOCATION toxic environment and negligent manager representing them. I know this is a franchise but I do know Taco Bell has an image to uphold, and this ain’t it.
Taco Bell corporate needs to investigate immediately and review the security cameras from today’s incident. I did take a picture, they should all be ashamed and fired, then who will need government help? DO BETTER KRISTIN