Service Quality
Numerous customers reported rude and unhelpful staff, with many experiences of poor customer service and long wait times.
Order Accuracy
A significant number of reviews highlighted issues with incorrect orders, missing items, and poorly prepared food.
Food Quality
Customers frequently mentioned that the food was often cold, stale, or poorly assembled, leading to dissatisfaction.
Cleanliness
Several reviews noted unsanitary conditions in the restaurant, including dirty bathrooms and unkempt dining areas.
Technology Issues
Many customers expressed frustration with the mandatory use of kiosks for ordering, which they found inconvenient.