Taco Bell

Reviews

• DF

  Dana Farnetti

  Oct 12, 2025
  5.0
  BIG SHOUT OUT TO JOSEPH!!!!!!. I was extremely upset due to the fact that the young Man running the window got cursed at badly by the driver and the passenger of a black new (used) Toyota Tacoma. The young man running the window was doing a great job and was trying to make clear the demands of the driver. I told the young man at the window that I heard everything that was said and I apologized for the Brats in the truck. I let the worker know what a good job he was doing. He thanked me and I left. Great job to Joseph!! I will definitely go back. The food was good as well.
• TM

  Tamekka M

  Sep 20, 2025
  1.0
  The drive-thru cashiers were friendly, but they had no idea what they were doing. I ordered a new drink that was still on the menu, and instead of letting me know it wasn’t available, the cashier kept asking me questions about it as if I worked there. When I got home, my tacos, crunch wrap, and Mexican pizza had almost no meat, literally nothing inside, even though I had paid for extra. I went back to complain, and one employee admitted it was made wrong and offered to have it remade. But then the manager (Kobe or Cody) came out and told me he wouldn’t remake it because he claimed he made it himself and “knew it was right.” After throwing away my food to wait for a replacement, he refused to remake or refund it. Later, when I called, he went into a long story about their sales numbers and how people “try to work the system” and basically accused me of being dishonest. He eventually said he could remake it if I came back, but only if I “felt passionate about it.” That is not how you treat paying customers. This location clearly has serious management and quality control issues. Being nice at the window doesn’t mean much when the food is inedible, employees are untrained, and the manager is unprofessional and dismissive.
• MC

  Manuel Cardoza

  Sep 17, 2025
  1.0
  It is the worst ervice I had to wait in the drive through for over 30 minutes on Wednesday not even on a busy day.
• MB

  Mike B

  Sep 13, 2025
  1.0
  We ordered online for in store pickup. The store was understaffed for 12pm on Saturday and the service was very slow. The Crunch wrap supreme was basically lettuce, cheese and tomato with scarcely any meat, it basically vegetarian. Several of the tacos were the same very little meat so that it tasted like a veggie taco. The quality of the food offerings was poor due to the lack of meat leaving the food bland. Taco Bell charged full price for these items and did not provide the meat portion sufficient for the items. A totally dissatisfying experience.
• RN

  Robert North

  Sep 10, 2025
  5.0
  I had the pleasure of being helped by Dylan at the Taco Bell on 119 in Alabaster. He was super professional, quick, and efficient with everything. In today’s fast-paced, technology-driven society, it’s refreshing to see someone take pride in their work and deliver excellent service. We truly appreciate you, Dylan. From North Star Property Management