Service Issues
Numerous customers reported rude staff and poor service, particularly regarding the kiosk-only ordering policy and lack of assistance.
Order Accuracy
Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food.
Food Quality
While some customers praised the freshness and taste of the food, others complained about cold, soggy, or poorly prepared items.
Cleanliness
Several customers noted that the dining area was often dirty, with unclean tables and a messy lobby.
Long Wait Times
Customers frequently mentioned long wait times both in-store and at the drive-thru, leading to frustration.