IN-654487 Our mission is to be the primary provider and leader of insurance and financial services products in our community. We strive to provide remarkable customer service to every State Farm customer and consumer at every opportunity-- we want you to feel like our family. State Farm's mission is to help our customers manage the risks of everyday life, recover from the unexpected, and realize their dreams.
Alonzo was very professional, friendly, and helpful throughout my experience getting new insurance. He also was able to save me some money along with getting me more coverage. He answered all my questions in great detail and gave me the peace of mind that I was looking for! I would highly recommend Alonzo for all of your insurance needs!
AL
Avery Leader
Oct 21, 2025
5.0
Even if every single other insurance company mascot joined together and offered me all the money in the world to switch companies - it simply would never happen. Sylvia Benjamin State Farm in Nappanee takes the upmost care of their customers always. Friendly, kind, helpful, respectful, and keeping your best interest in mind. We will never switch! I wish all small businesses were more like this one! Thank you Sylvia and your amazing team! (and Jake)
RB
Reba Blosser
Oct 21, 2025
5.0
I had a fantastic experience working with Sylvia Benjamin State Farm and her team. They are incredibly knowledgeable, attentive, and been responsive throughout the entire process. They took the time to explain all my options clearly and helped me find the best insurance coverage that fit my needs and budget. They are professional and genuinely care about their customers and that made me feel confident and valued as a customer. I highly recommend Sylvia Benjamin and her team to anyone looking for reliable and personalized insurance services.
ML
Mia Lopez
Oct 21, 2025
5.0
I had an amazing experience with Sylvia Benjamin Starm! Her services are top-notch — professional, friendly, and efficient from start to finish. The quality exceeded my expectations, and her prices are very reasonable for the level of service provided. I truly appreciate her attention to detail and commitment to customer satisfaction. Highly recommend to anyone looking for great service and great value!
CM
Courtney Manns
Oct 21, 2025
5.0
My State Farm agent and their team have been absolutely wonderful. They treat me like a person, not just a policy number. Anytime I have a question or need assistance, they’re professional, caring, and quick to help. I truly appreciate their outstanding customer service!
Frequently Asked Questions About Sylvia Benjamin - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.