Food Quality
While many customers praised the freshness and taste of the sushi, there were several complaints about inconsistent quality, with some reporting old or poorly prepared ingredients.
Service Issues
Numerous reviews highlighted poor service experiences, including long wait times, rude staff, and a lack of attentiveness, which detracted from the overall dining experience.
Value for Money
The all-you-can-eat pricing was frequently mentioned as a great deal, with many customers appreciating the variety and affordability of the menu.
Atmosphere
The restaurant's decor and ambiance received positive feedback, particularly from fans of the Ghibli theme, contributing to a fun dining experience.
Customer Experience
Several reviews noted a lack of welcoming behavior from staff, leading to feelings of being unappreciated or ignored, which negatively impacted the overall customer experience.