Sushi Hana

4.1
1045 reviews

About

Japanese Restaurant

Location

Sushi Hana
2020 Maltby Rd #2, Bothell, WA
98021, United States

Hours

Reviews

4.1
1,045 reviews
5 stars
569
4 stars
251
3 stars
101
2 stars
43
1 star
81

What are people saying?

AI-generated from customer reviews

Food Quality

The quality of sushi is inconsistent, with some customers praising freshness while others report poor quality and small portions.

Service Issues

Service has been criticized for being slow and inattentive, with automatic gratuity causing dissatisfaction among customers.

Innovative Experience

The robotic service and automated food delivery system are popular among families, adding a fun element to the dining experience.

Pricing Concerns

Many customers feel that the prices are high relative to the portion sizes and quality of food offered.

Atmosphere

The restaurant is noted for its clean and modern atmosphere, though some find it cold or sterile.
  • SS
    Sejal
    4 days ago
    4.0
    Great food and a cozy, spacious spot! We went on a quiet Thursday afternoon, so service was quick. Lots of sushi options, and the Spicy Ramen Tempura Bowl with its flavorful broth is a must-try (next time we might get the veggies on the side). Vegetarian sushi options are solid, and there's plenty for meat and seafood lovers too.
  • NG
    Neli Gutierrez
    Oct 28, 2025
    3.0
    We love the food and its always great but the service the last two times was not so great very slow and petty
  • KK
    Kates
    Oct 6, 2025
    1.0
    A robot brings you water. The chefs are amazing, but unseen. Food is always great. The “servers” come to give a bill, but stand over you with a machine that forces you to give them an unfortunate tip.
  • JM
    Jalice May
    Oct 1, 2025
    5.0
    Very friendly and quick service. Small portions at great prices make it easy to try everything. Fun variety on the menu. The sushi quality matched the prices, but was still better than grocery store sushi and the novel atmosphere more than made up for it. The covered sushi train kept it hygienic, the robot beverage server was a hoot, and the human servers were courteous and attentive. This place is not for those who prefer traditional sushi. The rice was dry and both the edamame and one of the crunch rolls I tried were pretty salty. I do recommend the asparagus roll though. And I liked that they had ample ginger and wasabi at the table so you weren't bothered to request more if needed, nor was there any wasted as often happens when its served on each sushi plate. I'll be back to try more for sure!
  • RH
    Richard Huang
    Sep 28, 2025
    5.0
    Good food, my kids love it!