Business Details
About
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CA-0B03038 Our mission is to become your first choice for your insurance needs by establishing a personal relationship with your and helping you understand the risks you face every day. We focus on Auto Insurance, Home Insurance, Renters Insurance, Life Insurance and Business and Commercial Insurance throughout California. When the unfortunate incidents occur we pledge to want to be there to assist you through the good and bad.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Susan Hart - State Farm Insurance Agent
1940 N Tustin Street, Orange, CA
92865, United States
Hours
Reviews
5.0
168 reviews
5 stars
166
4 stars2
3 stars0
2 stars0
1 star0
- MMMarchaAug 19, 20255.0Erica is absolutely amazing! She’s always so helpful, caring, and goes above and beyond. I appreciate how she explains everything clearly and always looks out for my best interest. I couldn’t ask for a better agent highly recommend Susan Hart’s State Farm office and especially Erica!
- SMSandra MurielJul 2, 20255.0BEST CUSTOMER SERVICE EVER 👌
- SLStephanie LezamaJul 2, 20255.0Erica is absolutely incredible! She goes above and beyond every single time and treats you like family. Her patience, kindness, and dedication to excellent customer service are unmatched. I’ve been with her for over 7 years, and not once have I had a complaint. Hands down, the BEST State Farm office out there — I wouldn’t go anywhere else!
- CCCesar CastilloMar 11, 20255.0I had the pleasure of meeting with Susan and her incredible team, Erica and Stacy, and I couldn’t be more impressed! They are not only highly knowledgeable but also make the entire insurance process smooth and stress-free. Whether you’re looking to review your current coverage or get a quote for your auto insurance, I highly recommend giving them a chance to earn your business. Their expertise, professionalism, and genuine care for their customers truly set them apart. Don’t miss out on working with a team that puts your needs first!
- NHnicholas howeFeb 15, 20255.0Susan Hart is absolutely incredible! She’s literally a phone call or text away and is there to help without hesitation. I can’t recommend her enough. If you’re not with Susan I’d highly recommend reaching out to her and I bet she will find a solution.
Frequently Asked Questions About Susan Hart - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.