SureStay Plus by Best Western Point Richmond

Reviews

• MW

  Mae W

  May 18, 2025
  5.0
  I always stay here when I come back home to Richmond some weekends.. Never had an issue. Rooms were clean, staff are nice & its surprisingly quiet. Gated with security at night. My go to spot ❤️!
• MM

  meg

  May 9, 2025
  1.0
  Hotel front desk staff Stephanie is terrible & rude. Everytime I come in there she always has an attitude . Tried telling me she was taking my deposit & then proceeded to lie saying the manager was in a meeting & whole time the manager was there . She was in the back cussing about customers with the manager Jennine & proceeded to come back being extremely rude . Won’t ever stay there again! Super unprofessional of the two for a customer who stays frequently .
• MC

  Mario Giorgio Cudia

  Oct 14, 2024
  2.0
  This place is old and not well kept. It's really close to some high speed road and you can easily hear it all time. Housekeepers looked very friendly and hard workers. The security man in the night is a great guy, a big highlight to him. People at the reception needs to go back to customer service' school. Some of them are really cold and they don't make you feel considered at all. Breakfast is from 6 to 9. Got there at 9.01 and got nothing, but that was my bad. The room is pretty dark and the fornitures are pretty ruined by time and no maintenance. Overall it wasn't a great experience for me. Consider also to add bridges' tolls if you wanna go to SF (7$ per bridge from north to south way, getting back it's free yahyyyy)
• RH

  Rodolfo Medina Hernandez

  Feb 18, 2020
  5.0
  Excelente lugar
• HC

  HAWKEYE Clark

  Mar 20, 2019
  5.0
  Very nice hotel and the shower is fantastic