SureStay Plus by Best Western Plano

Reviews

• KB

  Kathy Brintzenhofe

  Jun 28, 2024
  5.0
  Nice hotel
• CM

  Cindy McRee

  Jun 24, 2015
  1.0
  The worse hotel I have ever stayed in. The entire first floor smelled like nauseating body odor. We did not partake in their "complimentary breakfast" because we would have to breath the air that was consumed with the stench of body odor. The thin, tan towels do not dry your body. There was not a terry cloth bath mat. We nicknamed the hide-a-bed "Taco Bed"; lay on it and you become the filling in a taco shell. Once you lay down on the flimsy mattress you cannot get out of it. No remote for the television. The carpet was barren and filthy dirty. They say they are "remodeling" but until they get rid of the body odor smell and buy decent towels they will need to pay people to even stay there.
• KD

  Koda Devildog

  Aug 10, 2014
  4.0
  I know wondering why 4 star rating. But let me explain. First the staff, check in and others was extremely helpful and progressional at all times. Lobby was clean. Elevators need some improvement. Rooms was comfy, spacious and clean the bed was that of Westin Hotel. For the price and location you can't beat this. I would stay again and would recommend
• AG

  Aislyn Garbs

  Feb 21, 2013
  2.0
  I booked a room with priceline for the 12th this month and was upgraded to a king/jacuzzi and I couldnt be more excited about it.. The rooms were adequate, and the staff was pleasant... I noticed a small red spot n my hip a day or two after staying and thought nothing of it... Last night after getting out of the shower and taking a closer look I now have multiple ringworm infected areas! I assumed I got them from the gym pool/sauna then I talked to the other person that stayed with me and she also has them.. Her case is much more severe, hers range from her neck chest thighs hips and calves... FREE RINGWORMS TO ANYONE WHO BATHES AT THIS HOTEL!!!!!!!