SureStay by Best Western Wenatchee

4.1
355 reviews

About

Hotel
At the SureStay by Best Western Wenatchee in East Wenatchee, WA, you’re sure to find rewarding value and quality. Everything you need, nothing you don’t want. SureStay® Hotels by Best Western welcome those who like to travel simply and casually.

Location

SureStay by Best Western Wenatchee
580 Valley Mall Pkwy, East Wenatchee, WA
98802, United States

Hours

Reviews

4.1
355 reviews
5 stars
176
4 stars
105
3 stars
35
2 stars
17
1 star
22
  • AR
    Angela Ridley
    May 18, 2025
    5.0
    It's a clean place to sleep.
  • SO
    Sydney Owens
    May 18, 2025
    5.0
    I always love staying here! The rooms are spacious and clean, and if you get a pool view room it's even more worth it! The breakfast is always great and runs until a pretty decent time. The staff are welcoming and answer any questions. Unfortunately the pool has been down when I've stayed a few times but the hot tub has worked and is very nice! Overall a wonderful hotel stay!
  • BG
    Bud Gothmann
    May 16, 2025
    5.0
    Comfy beds, clean, and quiet. We enjoyed the breakfast too. It was a great location for where we were traveling to. Barb and David at the front desk were very friendly and accommodating. 10/10 would definitely stay here again
  • SZ
    Stacy Zhupikov
    May 5, 2025
    3.0
    This is a good hotel, and I enjoyed all the times I stayed there. Employees are friendly and helpful. Shout-out to the worker Angel, she is absolutely wonderful and does a good job. She helped me when I was lost and reminded me that I was checking out the morning that I was, or else I would've accidentally stayed longer than I was supposed to. The pool was closed for the season, but it was hot outside while I stayed there from May 1-4 of 2025. I think it should be open if the weather is nice. If you think about staying there, you should probably be aware of the $250 deposit, and that you must be 21 to book a stay here. I had to call Expedia to switch it from my name to a 21 year old's name, and feel like it should be able to be done through the hotel clerk themself. My biggest complaint is about the worker David. About 3 years ago, I was ditched by somebody who misled me, who claimed we were going to meet up at that hotel. I was standing outside and tried to explain my situation to David about how someone lied to me, and he was super rude to me while trying to kick me off the property, making me stubborn to leave. If he had asked nicely, I would of exited the property. He even threatened to call Rivercom and said that someone accused me of doing heroin there. I have never done heroin before. David handled the situation poorly and it was very unprofessional. That was a horrible way to treat someone who was already having a hard time. We work besides each other. He came up to me creepily at my job one time, saying "look at you now" as if I turned my life around. It was completely uncalled for to make that comment about his opinion that I did not ask for.
  • OG
    Oscar Garcia
    Dec 20, 2023
    5.0
    Nice room very clean i am happy thanks