SureStay by Best Western Oklahoma City West

Reviews

• KS

  Kelly Sutton

  May 14, 2025
  5.0
  Nice and quiet
• JR

  John Rentz

  Sep 3, 2023
  4.0
  The staff was friendly, the room was clean (with the exception of a cricket in the bathtub and under the desk), and the bed was clean and comfortable. They advertise a "Hot Breakfast" but only offer a limited Continental breakfast. There are eateries and a convenience store within walking distance. Easy access to I40.
• EH

  Elyssa H

  May 7, 2022
  1.0
  I took the effort to retype this from booking.com so enjoy. Keep in my my reservation was prebooked and confirmed. I showed up for my reservation. It says nothing on the website about having to 21 and doesnt ask for a DOB to confirm age. My fianceé and I show up. Receptionist cant give me my room because Im only 20. I ask if we can just redo our reservation with my fianceé's ID (He's 21), he says yes. We step aside to do that. Two older gentlemen come in and try to check in for their reservation, something causes them to believe they were scammed by another receptionist over the phone so they begin to get upset and argumentative. The receptionist pauses the men's conversation and looks at us and points, "I cant give you two a room." And I ask, "Huh? You JUST said we could rebook." He replies, "I cant give you a room. We're full." My fianceé and I are in disbelief but we just leave. One of those rooms was reserved FOR US. Did he book it in a matter of two minutes or did he just send us on our way to appease this two angry gentlemen by giving them our room? Or maybe they just overbooked on purpose? Terrible management. Terrible treatment. And I better not be billed a cancelation fee considering this wasn't an error on my part. Will not recommend. Will not book again.
• HK

  Heather Kunselman

  Jun 11, 2021
  4.0
  Super Clean! Doesn't look like much on the outside, but felt safe and pleasantly surprised by inside! And they had coffee! Big Plus!