They were responsive to my inquiry and got me in for a cleaning quickly. They were thorough, kind and courteous. I recommend them and will be using there service again.
CC
ChickenLoserD
Sep 6, 2025
called this company and had one of the worst customer service experiences I’ve ever had. The person on the phone was extremely cocky, constantly bragging that they were “the only ones” who could do the job and that no one else could offer a better price. When I asked about a student discount, he rudely told me not to waste his time and insisted $200 was the best deal I’d ever get.
When I pressed for details about what I’d actually be paying for, he couldn’t answer my questions. Instead, he pressured me to commit immediately, saying if I didn’t pay on the spot he’d “never do business” with me. When I declined, he hung up and then started sending me insulting, unprofessional messages.
This is not how any business should treat potential customers. The arrogance, lack of product knowledge, and threatening attitude were completely unacceptable. Based on my experience, I would strongly recommend avoiding this company.
JM
Jodi Mitchell
Aug 30, 2025
They did a fabulous job on my carpet and stairs. Very efficient and beyond professional and friendly!
The name says it all expect a super duper job when they clean your carpets. We are always amazed at how our carpets look brand new when they come out to clean our apartments. I would recommend Super Duper to anyone looking for carpet cleaning you will not be disappointed.
IL
Iavor Lazarov
Aug 13, 2025
Terrible experience with Kevin Super with Super Duper carpet cleaning!!!
I called Kevin to ask if his company buffs laminate floors. His response was that he needs to see them. I asked if he needs to see the floor in person or a picture is ok. He started shouting at me asking what phone number i called which was confusing to me. I responded to say i called his company’s number. He got even more aggressive shouting louder that they are big operation and they have many phone numbers servicing the whole Pittsburgh area.
This was enough for me to see his ego and anattitude so i said thank you have a good day. Then he sent me text messages which you need a decoder to understand but draw your own conclusions what kind of person he is. Be aware!