Sunrise Ridge Resort

Reviews

• LG

  Lorelei Garnes

  Oct 24, 2025
  5.0
  Spotless! Excellent value and half the price of others! The place was very spacious and a nice kitchen. Lovely hotel in Pigeon Forge. Great place to stay!
• BS

  Bridgett Stanley

  Oct 17, 2025
  3.0
  The unit had a smoky smell. I thought all the unit were smoke-free. The unit wasn't that clean it has dirt beside the washer. The furniture wasn't quality. The recliner was broken.
• BP

  Brian Proctor

  Oct 14, 2025
  5.0
  Great Stay for a quick family Dollywood Trip! Clean and Tidy. The staff (Anthony, Linda and Nicole) all were professional, helpful, and friendly. Also, a big thank you to the 2 maintenance guys that came to give us a jumpstart when our van didn't start. Parking lot was well lit at night and everything well kept and clean. Highly recommended!!!
• SS

  Stephanie Sims

  Oct 13, 2025
  5.0
  Location and rooms were amazing. Strong odor during the day outside that wasn't so pleasant. The view made up for it. Customer-service was amazing.
• AP

  Abby Potter

  Oct 9, 2025
  1.0
  A Masterclass in How Not to Run a Hotel If you’ve ever wondered what it feels like to sleep on a granite countertop, book a room here! I already have back and hip problems but ya know what let’s just make them worse how about it! I would have come back here but i cannot tolerate a rock hard bed. Step out onto the balcony for a breath of fresh air—just kidding! You’ll be greeted by the delightful aroma of nearby landfill. It’s like a garbage/sewage-scented candle no one asked for. The balcony itself is so small you’d need to take turns standing on it, and it doesn’t even have a roof. So when it rains, congratulations, you’ve got your very own outdoor shower! The front desk staff lady clearly majored in Rudeness with a minor in “I hate my job and everyone I come in contact with”. I was charged a surprise deposit and resort fee I wasn’t aware of when I booked this! To top it all off, the TV had parental controls on multiple stations, so I couldn’t even watch good sounding channels or South Park. Because apparently, they think a cartoon is more offensive than their trash can-scented patio. And if you are planning on cooking here there is nothing but plates and cups so you’re just screwed. First and last time staying here! Bye Sunrise Ridge resort, I won’t be seeing you!

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