Business Details
About
PlumberWater Heater ServiceWater Purifiers
Sullivan Plumbing provides plumbing services for appliances, house re-piping, pump-up toilets, water filtration, and water systems to Lynchburg, VA, and surrounding areas.
Location
Hours
Reviews
4.7
68 reviews
5 stars
62
4 stars1
3 stars1
2 stars0
1 star
4
- PRPat ReedSep 27, 20255.0I just had them out for a warranty issue. They scheduled me for the next day but then called saying they could come that day, which was good for me. They came, addressed the issue, and suggested a future consideration. I am satisfied with their service and will continue to use them. The first time they came, they also came out the same day!
- DCDavid CopsonSep 23, 20255.0The most reliable, responsive, and trustworthy plumbers in the area.
- TPTennis PlayerSep 13, 20255.0Great company - Highly recommend
- SKShekinah Victoire KabalaSep 10, 20251.0They came out to fix the problem, but they neither found nor fixed it, yet they still required you to pay $240 for what they thought was the issue—which did not resolve your original concerns.
- JUJane UmsteadAug 19, 20255.0We have always had excellent service from Sulivan Plumbing!
Frequently Asked Questions About Sullivan Plumbing
What should I do to prepare for my appointment?
To prepare for your plumbing appointment, there are a few steps to take. First, locate your main shut-off valve, as this is often the first thing a plumber will ask about. Next, ensure the work area is clean and accessible. If it's winter, clear any snow or ice from the area. Lastly, make sure your family members and pets are safely away from the work zone. These preparations will help make your appointment for services like water heater repair in Lynchburg, VA, go smoothly.
Do you offer any guarantees or warranties for your work?
Sullivan Plumbing provides a two-year warranty for most of our services, with an extended five-year warranty on select jobs. This warranty coverage applies to all our services, including water heater installation in Lynchburg, VA. Our aim is to give you peace of mind, knowing that your investment in our plumbing services is protected.
What products and services are offered by Sullivan Plumbing?
Sullivan Plumbing offers a wide array of plumbing services to Lynchburg, VA and surrounding areas. Our services include appliance installation, complete house re-piping, general plumbing repairs and maintenance, pump-up toilet installation, water filtration systems, and water system repairs and installations. Whether you need water heater repair in Lynchburg, VA or any other plumbing service, we're here to assist you.
Can I get an estimate or quote over the phone?
We're unable to provide estimates or quotes over the phone as our customer service representatives aren't certified technicians. Our pricing is based on the specific job rather than an hourly rate, so we send our technicians to assess the situation in person. This allows us to provide an accurate quote tailored to your unique needs. For precise pricing on services like water heater installation in Lynchburg, VA, please contact us to arrange an on-site evaluation.
Can I speak with a technician about my problem over the phone?
Our technicians are constantly on the move, attending to customers, traveling between jobs, or handling necessary paperwork and research. As they're dispatched remotely, they're rarely in the office. We believe in providing in-person assessments to accurately diagnose issues and present options. Rest assured, whether it's for sewer line repair or water heater installation in Lynchburg, VA, you'll always receive a clear price quote before any work begins.
What is a dispatch fee?
A dispatch fee is the minimum charge applied when we send a plumbing technician to your location for inspection or problem identification. This standard fee covers the expenses associated with traveling to your home or business. For more information about dispatch fees related to water heater repair in Lynchburg, VA or other plumbing services, please don't hesitate to contact us.