Business Details
About
Fitness Center
StretchLab was created to help increase flexibility, range of motion and energy in people no matter what their age, body type or fitness level! StretchLab Brecksville offers one on one assisted stretching and group stretch classes in a fun, open and communal environment. Our one on one stretches can be 25 or 50 minutes long and we offer drop-in or monthly memberships. All of our Flexologists are highly trained and create a custom stretch routine for each member. Our innovative group stretches offer a unique way for members to reach their flexibility goals. Group stretches can be purchased individually or as a monthly membership.
Details
- Kid friendlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.9
240 reviews
5 stars
230
4 stars
5
3 stars0
2 stars2
1 star3
What are people saying?
AI-generated from customer reviews
Staff Expertise
Customers consistently praised the knowledge and professionalism of the flexologists, particularly highlighting individuals like Caila, Arica, and Geyza for their attentive and effective stretching techniques.
Customer Service
While many reviews noted excellent customer service, there were significant complaints regarding membership policies and difficulties in canceling memberships, leading to frustration among some customers.
Facility Quality
The facility received positive remarks for being clean and well-maintained, contributing to a comfortable and relaxing experience for clients.
Effectiveness
Numerous customers reported significant improvements in flexibility and pain relief after sessions, indicating that the services provided are beneficial for their physical well-being.
Pricing Concerns
Several reviews mentioned the high cost of membership plans, with some customers expressing a desire for more affordable options or discounts.
- KCKaren CendrowskiOct 16, 20255.0Arica at Stretch Lab is great! She’s very energetic and listens to your concerns. Started going here about 9 months ago and have noticed a difference!
- CLCheryl LaubacherSep 2, 20252.0I don’t know if it’s this StretchLab or all StretchLabs, but their method of selling memberships made me uncomfortable. I enjoyed my stretch session, but wasn’t ready to lock into a membership (binding contract, I guess?), so they allowed me to schedule a second ‘introductory session’. This was all done verbally at the counter. They billed me that day for a service scheduled a week away. I called back a few days later to cancel (40 hours in advance of my scheduled appt) and request a refund. They told me I couldn’t get a refund for a service that wasn’t completed and that their ‘policy is to not refund introductory sessions’. I’ve filed a dispute with my credit card company, hopefully it can be resolved. But I can’t recommend them due to their poor stewardship with my credit card.
- KSKaren StrejnowskiAug 18, 20255.0My first visit to StretchLab exceeded all expectations. I wasn’t sure what to anticipate, but Calia immediately put me at ease with her professionalism and calming approach. The session was both informative and highly effective, leaving me with noticeably greater flexibility, less tightness, and no pain. It felt like my body had been reset in the best way possible. Calia’s expertise and attentiveness made the experience truly restorative, and I look forward to making regular stretching sessions an integral part of my wellness journey.
- RSRalph SlifcakJul 7, 20255.0Arica is fantastic.
- KMkathleen mcconnellJul 1, 20255.0Arica saved my joints