StretchLab

Reviews

• KC

  Kevin Chung

  Sep 27, 2025
  5.0
  solid stretch.. felt very loose afterwards
• AC

  Amy Chin

  Sep 25, 2025
  3.0
  I’m a fan of StretchLab after trying them out at a Northern Virginia location before I moved to Honolulu. I know that once you get on their radar, your local StretchLab will call and email you frequently to push their memberships and packages. However, the health benefits of assisted stretching outweighs the inconvenience of a few calls and emails. This location in Kaka’ako, however, has the most annoying sales strategy ever. Ever since my first visit, I’ve been getting text messages and phone calls from the manager several times a week. In fact, I got a call on a Sunday followed by a text message the following week. The calls and text messages are now getting intrusive. This prompted me to look into StretchLab’s sales strategy, and I learned that they make their money from selling packages and memberships. They are known to reprimand store managers who do not meet sales quotas, hence the super aggressive sales calls and text messages. I had a wonderful experience at my first appointment at this location, and I was looking forward to my next visit. However, the pushy sales tactics are making me reconsider whether I want to spend my money here.
• JD

  Jon Dang

  Aug 15, 2025
  5.0
  Jayden was very helpful during my session. She is very knowledgeable in her field and is very personable and friendly. She answered all the questions I had. I walked out feeling better and I learned a lot! The studio is also very new and clean as well.
• AS

  Angelina Saber

  Jul 18, 2025
  1.0
  Overpriced and Unfair Refund Policy My experience at StretchLab on the island was frustrating and felt like a scam. The initial session was overpriced for basic assisted stretching—something I could do at home on a yoga mat for free. Right after, they pressured me into buying a 4-class pack for hundreds of dollars. With a busy schedule, I only managed to attend two classes, but when I asked for a refund for the unused sessions, the manager, Bri, was dismissive. She said, “There’s nothing I can do about it” and cited “per policy,” refusing to refund the two unused classes. This left me out hundreds of dollars for services I couldn’t use. Their inflexible, predatory approach screams pyramid scheme. Save your money and avoid StretchLab—opt for free stretching routines or more customer-friendly wellness options.
• MC

  M Chee

  Jul 13, 2025
  4.0
  ここ半年ほど月に２回のペースでこちらにお世話になっています。まだ新しいため施設内は綺麗です（トイレは微妙）。これまで３人の方にお世話になりましたが、腕はみんな一緒というわけではなく、正直人によって全く異なると感じました。一人はまだ入って１ヶ月目という女の子でしたが、正直何をしてるのか本人もわかっていない様子で怖かったです。もう一人は悪くありませんでしたが、私が気に入ったのはMarkさんという男性の方で、彼は私が何も言わなくても私の体の状態をわかっている風で安心してセッションを受けることができるので毎回指名しています。彼にストレッチをしてもらうと体が軽くなり、私は運動しすぎの傾向のあるんですが翌日スッキリしてまた運動に戻れるので大いに助かっています。こちらでは各種保険を扱っているので、自分の保険が使えるか聞いてみるといいと思います。私は自転車で通っていますが、目の前にラックがあり安心・安全です。駐車場もすぐそばにあるので便利ですよ。