Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of individuals like Abraham, Kerwin, and Jessica.
Cleanliness
The facility is frequently described as clean and well-maintained, although some reviews noted issues with cleanliness in specific units.
Security Concerns
Several customers expressed serious concerns about security, citing incidents of break-ins and inadequate surveillance on the premises.
Accessibility Issues
Some reviews highlighted difficulties in accessing units and a lack of available carts for moving items, which led to longer moving times.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about poor service during critical situations, such as access issues and handling of break-ins.