Business Details
About
Self-Storage FacilityWarehouse Storage Facility
Storage Post New Rochelle is the one-stop shop for all your self-storage needs. With storage units ranging from 5x5 lockers to 10x20 XL units, we also offer premium amenities like climate-controlled storage, online bill pay and daily access. Our digital security system and 24hr video surveillance help keep your stuff safe, while our selection of moving supplies and helpful, friendly staff can help you find the perfect solution for your storage needs.
Details
- Credit cardAvailable
- DebitAvailable
- On-site parkingAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.4
228 reviews
5 stars
175
4 stars
22
3 stars3
2 stars
6
1 star
22
What are people saying?
AI-generated from customer reviews
Customer Service
Tanaysha received numerous positive mentions for her helpfulness and friendliness, contributing to a smooth customer experience.
Facility Issues
Several customers reported problems with the facility's layout, including limited loading dock space and confusing access routes.
Security Concerns
There were serious complaints about theft and inadequate response from management regarding stolen items, leading to a lack of trust in the facility's security.
Cleanliness
The facility was generally described as clean and well-maintained, with many customers appreciating the tidy environment.
Staff Professionalism
While many staff members were praised for their professionalism, there were notable complaints about specific employees' attitudes and customer service.
- LLLennNov 5, 20255.0First and foremost I would like to say, Miss Kendra has been nothing but the best of help in terms of her knowledge and concerns for the facility. I highly recommend this facility if you’re looking for cleanliness, respect and safety of your goods. It’s a 10/10 for me!!
- HRHolly RiosOct 10, 20255.0Kendra from 363 Huguenot Street in New Rochelle is very sweet and and pleasant to talk to. I am happy that I switched from Cube Smart.
- JRJavier RodriguezAug 6, 20255.0great attention!
- RLRocio Lainez-MonrealJul 30, 20251.0The location only has two loading docks. No room or additional parking. If both loading docks are being used, one has to park on street, probably a whole block away and schlep their stuff down the street or unload curbside and hope nobody steels it. Extremely inconvenient. Online sign up was an absolute waste of time. They promised me easy access to my unit without having to see front desk staff. Then to get my boxes to my unit I had to learn how to bypass a large staircase on wheels!!! The only moving space was a 3ft wide between the staircase and the wall, if that. This has been by far the worse storage facility I’ve ever encountered.
- CMCarol MoyeJul 19, 20255.0Emoni is wonderful. Her professionalism, commitment to customer service, and patience was so appreciated. She was able to determine the best unit to fit our needs. She definitely knows her ‘stuff’ and I will come back for future storage needs because of her. Great storage space as well.