Storage Post Self Storage

Reviews

• SE

  Steve Espinal

  4 days ago
  5.0
  I had such a great experience at Storage Post! From start to finish, everything went super smoothly thanks to Imani. She was so kind, helpful, and patient—really took the time to make show me different units and explain the process. You can tell she genuinely cares about helping people and making things easy. It’s not often you come across customer service this good, trust me I worked for Apple and truly understand and have high expectation on what true genuine customer service feels like! Big shoutout to Imani for making my day and turning what could’ve been a stressful process into a really pleasant one. I truly hope who ever is reading this they get to experience Imani sincere, authentic, and over kind personality.
• HF

  Helen Foy

  Oct 8, 2025
  5.0
  I am trying to go from two rooms to one and just want to say that Emonie has been more than helpful for me to reach that end. I tried to give her some money but she would not take it. She is very pleasant and an asset to the storage post. Hector and Cunard are very nice too. Helen Foy
• IG

  ian goboy

  Oct 5, 2025
  1.0
  Storage Post Yonkers, NY – Review - @storagepost owner pleaae reach out to me if you are sincere. I’ve been a long-time tenant at Storage Post Yonkers, with my current unit being 04B35. Over the years, I’ve stored thousands of dollars’ worth of professional and personal equipment from my careers in automotive, healthcare, fitness, and cleaning industries. I’ve always paid on time, kept my units organized, and maintained a clean, respectful space. Unfortunately, my experience with the current lead staff has been marked by harassment, intimidation, and unprofessional behavior. What started as a simple misunderstanding over a rental rebate turned into a year-long pattern of targeted hostility. After he mishandled paperwork for a unit transfer related to my employer, I began avoiding him — but instead of acting professionally, he went out of his way to provoke me. He often made sarcastic remarks, stared me down as if trying to assert control, and behaved as though he owned me or the facility. Every encounter felt tense and disrespectful. The harassment escalated when he publicly called me out in front of another customer and an employee about a supposed “48-hour” package pickup rule — something I had never once been told in over a decade of renting here. When I walked away, he aggressively chased after me, threatening to terminate my rental. What’s most disappointing is that after all these years of loyalty, I am the one being forced out — not because of anything I did wrong, but because of one staff member’s personal grievances. It’s unfair that a long-term, respectful tenant is being pushed out while unprofessional employees continue working unchecked. The facility itself has also declined over time. Many doors are broken or difficult to close, parking has become extremely tight and not friendly for moving trucks or trailers, and the building feels outdated. Management has even shut off the air conditioning to “limit climate control,” despite advertising climate-controlled storage. While the company saves money, tenants receive no compensation for the reduced service. After years of on-time payments, respect, and loyalty, I expected better. Storage Post Yonkers has gone from a dependable facility to one filled with harassment, neglect, and poor management oversight. I strongly urge Storage Post Corporate to investigate this location and the conduct of its lead staff. Long-term tenants like me deserve to be treated with fairness, professionalism, and respect — not hostility, intimidation, and neglect.
• RB

  Red Queen “BossLadyL”

  Jul 30, 2025
  1.0
  Stuck in elevator...couldn't find anyone right away. Got out and had to find the person working..put a second lock on the unit to find that cut off..smh...
• HR

  hyper ritual

  Jul 24, 2025
  1.0
  I did not know the floors were going to be metal ridges not an actual floor this made my move in Incredibly difficult . Things kept getting stuck between the openings in the floor. I seen things that were questionable but I won’t write it here just upset about them not being fully transparent about the floors