Love the employees here. However really disappointed that Stinker took away their free air. Just another money grab from a local business. We are a family who loved stopping at Stinker before our family bike rides to air up tires. No point in going out of our way now.
RR
Richard Rothschadl
Apr 27, 2018
2.0
I have been a customer for six years. I have purchased new cars at Larry Miller and use the free car wash deal once a month. Today, I picked up my car wash voucher at dealership, but then went directly home . I cleaned out my car while home, then drove the seven miles to the Emerald Stinker station to use the car wash voucher. Unfortunately, I forgot the voucher at home. There was a large build dark haired male working the Stinker counter. I told him what had happened with the voucher and how far I drove for car wash. He said "You can buy a wash, then come back with voucher and I will give you another voucher to use". This did not make sense to me. I began to leave the store, then had another idea. I waited until the busy long queu of customers was done, then I asked the clerk if I could purchase the car wash now in cash, then come back later with the voucher and be reimbursed. I know that is not usual procedure, but he was totally unwilling to work with me. I have gotten a car wash at this store for more than five years once a month. That is roughly 60 times. Each time I get the car wash, I fill my car with gas-$18-$20 each fill=$1,200 or so in five years. So, today I did NOT fill my car there.I will not put gas in my car at this station again until this situation is rectified.