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TX-1397240 We are trusted resources in our communities (Katy, Brookshire, Waller, Fulshear, and Houston) who promise to listen, advise, and work with you to put you in a better place. We help busy people keep insurance planning simple so they are well protected and feel good about planning for their future and pursuing their dreams.~
Location
Steven Smith - State Farm Insurance Agent
25145 Star Lane, Katy, TX
77494, United States
Hours
Reviews
4.9
195 reviews
5 stars
189
4 stars1
3 stars0
2 stars0
1 star
5
- JJjayla4 days ago5.0I’ve had the pleasure of meeting Steven Smith through my workplace, and he’s always been such a genuine and professional person. You can tell he truly cares about people and what he does. If his State Farm office reflects his personality, I’m sure his clients are in great hands!
- NDNicholas DayOct 13, 20255.0Steven knows his stuff. Go to him
- ADAaron DerrowSep 9, 20255.0Special thanks to Marty for helping me to get some great insurance.
- DRDeisi ReyesAug 5, 20251.0I had an auto policy with this agency. As a licensed P&C professional with over 10 years of experience, this is a simple policy. I submitted my cancellation request via email in December 2024, directing it to my assigned agent. However, the policy was not cancelled until February 2025. Despite my initial request, I had to make multiple follow-up calls to ensure the cancellation was processed. I also forwarded my original email to Adriana for further assistance. Unfortunately, the policy still was not cancelled properly. I have been meaning to contact the office regarding my refund, as I never received the return premium for the unused portion of the policy. Today, I discovered that the cancellation issue remains unresolved. Not sure who I spoke with, whoever she is she made it clear they were unwilling to assist! I would not recommend to purchase any policies with this agency you will end up loosing money! I will be reaching out to corporate!
- FKFarhan KhimaniJul 25, 20255.0Sharonda was awesome! Service was really great! Very helpful and gave me lots of options!
Frequently Asked Questions About Steven Smith - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.