NC-16178529 Provide customers with products that will protect and manage their current lifestyle and assets. To actively engage in the community by exemplifying the Good Neighbor way of life. We will be a involved in the Outer Banks, Moyock, and Currituck communities as well as Virginia and strive to help build a brighter future for all residents
Update based on response: if she thought it was disconnected, you call back. You don't just let it go... Good to see y'all just protect your employees instead of caring about paying customers.
You don't hang up on a paying customer because you don't want to deal with them!! Completely unprofessional
PS this was Megan and I am reporting to her escalations
JD
J.D. D'aigneau
Jul 31, 2025
5.0
I have been with Steve Gillis for many years. Been taken care of beyond measure. Would recommend him to anyone needing help for any issues. The whole team is helpful and courteous.
DL
dan loggins
Jul 14, 2025
5.0
From one State Farm Agent to another - Some activities behind the scenes the public knows nothing about. One of those is when a fellow agent helps another State Farm Agent. THANK YOU for your help. Much appreciated. Definitely FIVE STARS behind the scenes too.
NH
Neal Hardie
Jun 24, 2025
5.0
The Steven Gillis team, especially Jes have been amazing to work with. Navigating OBX insurance can be nuanced and they truly know their stuff. Auto as well! Fair and super responsive.
Frequently Asked Questions About Steven Gillis - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.