Steve Madden

Reviews

• ED

  Ersalyn Dobbins

  Feb 8, 2024
  5.0
  I initially ordered a pair of shoes online that were cut too small. I visited the Arundel Mills, MD location to make an exchange and was greeted by district manager Micah. He was so awesome and attentive. Even though they did not have the particular pair at this location, he reordered them for delivery. 5 days later my shoes arrived at my doorstep and they are a prefect fit. Thank you Micah for your attention to this matter. You're awesome!!!!! E~
• TB

  Timothy Byrd

  Jan 9, 2024
  2.0
  Doesn’t offer 1/2 sizes or anything but normal width shoes and boots.
• LL

  LadySaint

  Dec 2, 2018
  5.0
  So I went into this store after going to the Store next door which I was invisible and everyone was sitting in the back, thinking God I just need to find something and I was greeted by the most warmest staff ever I'd say in the mall so far the one that was so helpful was a young lady named LuLu I she was was not forceful not pretentious but was genuinely interested in making sure I was taken care of even made suggestions I appreciate great customer service and make it a point of duty to let it be known I've only been doing for 20 years and because of the experience I had I'll always be back. 💖💖💖💖💖💖💖💖💖💖💖💖💖💖💖