Steve Madden

Reviews

• BA

  B A

  Oct 21, 2025
  1.0
  Poor customer service, the girl is too slow on check out, stayed like 30 min for only there persons to checking out.
• LG

  Louise Griggs

  Aug 21, 2025
  1.0
  My husband and i went to location in Allen Outlet on yesterday evening ready to spend some money. Walked in the store and the young white male associate didn’t speak or acknowledge us. A white woman walked in some minutes after us and he gave her a warm Welcome. My husband and I politely left. I refuse to spend my money anywhere an open racist works. Watch who represents your company/brand . 0 STARS
• NL

  Natalie Lookenbill

  Jun 21, 2025
  2.0
  Came today to exchange a size for shoes I bought online, and their google hours website said open but the front door had a sign saying it was closed due to an AC outage. I love Steve Madden but please please please change the online hours if you’re closed.
• VV

  Vanessa

  Jun 15, 2025
  1.0
  If I could give this location 0 stars I would. And it’s all due to the staff in place. Today I witnessed a manager and employee being extremely rude to a customer. I walked out of the store despite having a couple shoes I really wanted to purchase. Horrible customer service in store…
• JJ

  Jana

  Nov 19, 2024
  5.0
  Kenna gave the best service. So attentive and helpful. Thanks!