Steve Madden

Reviews

• RR

  RJ

  Jun 13, 2025
  5.0
  **"I had the pleasure of interacting with "Nikita" yesterday, and I was truly impressed by her kindness and efficiency. Despite working alone, she managed to assist everyone with exceptional professionalism and attentiveness. Her dedication and hard work deserve recognition—she is a valuable asset to your team. I sincerely hope she is rewarded accordingly for her outstanding service."**
• JL

  JaKayla Legette

  May 11, 2025
  1.0
  First off, I want to start by saying Melonie provided amazing costumer service. I went to the counter with one shoe and ended up purchasing 3 because of her. However, the manager, Alesha completely ruined the experience for me. I purchase a shoe at 4:55pm and went on to shop in other stores. I returned to my car and looked over my items and I noticed the shoe I purchased had been worn. The bottoms were scuffed with black marks (visibly worn). I went back into the store at 5:42pm to see if I could swap them and Alesha had the nastiest attitude. She tried to blame the damage on the dirty store floors. She was rolling her eyes and shaking her head as she swapping the shoe bc it obviously worn. Not sure if she was having a bad day or something but her attitude/aura/energy was disgusting and rude. Everything about her was unfriendly from the moment I arrived to the counter with my issue.
• TH

  Tina Habeshawit

  Jul 1, 2021
  1.0
  The shoes I ordered online its doesn't look like the picture on the website. It looks knock off and terrible quality I didn't expected from stevemaden that but I return the shoes to the local store. If u want to buy stevemaden shoe, I recommend u to go to the store not online.