Steve Madden

Reviews

• KD

  Kena Duarte

  Jun 5, 2025
  5.0
  From the moment I walk in every time I visit this store , the staff is welcoming, attentive, and genuinely helpful. They take the time to understand what I’m looking for and make some great suggestions without being pushy.
• CH

  Christina Hoti

  Nov 11, 2021
  1.0
  I went in and found a pair of boots I wanted no one greeted or asked if I needed help. I found a pair and my son was being fussy so I asked them to grab the pair I wanted, gave them my name and asked them to Keep it behind the register and I’ll be back. When I came back the boot I wanted was not on display anymore because I wanted to show my husband so I went up to the register to ask for the boots. There was a long wait because someone had an issue which I understand but no apology or sense of urgency or friendliness at all. This place made me want to leave ASAP. Finally get to the register give my name and tell them the boots are being held and the girl couldn’t find them behind the register and I really couldnt show them which ones because the display was gone Then one other girl remembered me and said that so and so (I forgot the girls name) was “helping me” so they go and get her. I see her walk from the back and take the boots out of someone’s hand who was about to try them on and just bring them up to the register to ring me with not a word about it but the price when I had to pay. She didn’t even look at me let alone thank me. I felt so uncomfortable at the store and the experience and the energy was just terrible. I’ll go elsewhere from now on
• TT

  Theoriginalsave

  Dec 19, 2018
  4.0
  Love his shoes