Find the latest footwear trends at Steve Madden’s Queens Center Mall location, where New York’s fashion-forward shoppers can discover unique styles from sneakers to sandals to heels and boots. A go-to destination for bold and iconic looks in Elmhurst.
Been coming here for a while and things have taken a turn for the worse, went into the store for some shoes they didn’t have my size but allowed me to order it online to have it delivered to the store, is been a month no emails nothing phone updates. I have been calling and every employee I talk to has no idea what is going on, I contacted Steve Madden directly and they say the item was delivered accordingly but they seem to not have it in the store, mind you this is the second time this has happened. There’s no communication between employees and nobody cares to check their inventory.
MI
Miklo Itach
Nov 14, 2022
4.0
Some of the most amazing shoes I ever had were purchased here, and some shoes I purchased were not that great. But when it is a hit, it is a hit!!
MC
Ms Candycan
Mar 31, 2021
1.0
The Cashier Ms.Grace Was Absolutely Amazing. However, the Manager need Additional customer service training. He was Extremely rude and Disrespectful to a Adult Customer The Lady threw a cup in the garbage. He dug through the trash and handed it directly to her and asked her to dispose of it outside of his Store. He was very Persistent about it.