Steve Madden

Reviews

• AA

  Ava Abedi

  Dec 1, 2022
  5.0
  I had the best experience at this Steve Madden today. I was having trouble returning an order that I had made online and the customer service representative that I had gotten in contact with via email was absolutely no help and refused to allow me to exchange an item. The minute I walked into this Steve Madden store, they were understanding and provided unbeatable service. I would absolutely recommend shopping here.
• BT

  Brianna Tabron

  Mar 4, 2021
  2.0
  My original visit to this store was great the young man helped me pick out some very cute shoes to go with my dress for my baby shower. Fast forward to yesterday my experience was extremely unpleasant. The ladies that worked there all had terrible attitudes including the manager that did my exchange. They acted as if it was an issue with me exchanging shoes that I only tried on while I was IN THE STORE the first time. The heel was too high for me especially with me being 9 months pregnant! Be nice black women.
• KS

  Kristeena Spivey

  Mar 18, 2020
  5.0
  Excellent customer service and plenty of staff that are attentive to the customers. Ashley was exceptional and went above and beyond for me!
• RH

  Rock Harris

  Feb 25, 2019
  5.0
  Nice and clean, I went in just after opening for the day. There was an awesome sell going on. Bought a pair of boots for 43 dollars normal price 129.00
• JS

  JW SL

  Jan 10, 2019
  2.0
  Not impressed with this store. It's not neat and it's easy to miss in the mall.