Business Details
About
Shoe Store
Steve Madden located in the Westfield Topanga & The Village, offers a chic shopping experience in the San Fernando Valley, with a full line of statement sandals, trendy boots, comfortable sneakers, dress shoes, heels, handbags, and men's dress shoe options that attracts every trendsetter.
Location
Hours
Reviews
3.8
20 reviews
5 stars
12
4 stars
2
3 stars
1
2 stars0
1 star
5
- DCDani CarrionMay 25, 20211.0I was given a pair of shoes that were already in worn condition when purchased. I was unable to wear the shoes to the event I had , so I decided on returning them. The employee refused my return claiming I had worn them, which I had not. I asked for a manager and she claimed to be one. Then she claimed her manager was not there, and to come back in an hour. Which I was ok with, but this was a lie her manager was there. The number they initially provided me to call was their direct phone number , and when I went back they refused to give me a general mangers phone number. They provided me with a customer service number that after being on hold for 2 hours never picked up. Disgusting customer service. Employees and managers are liars, never shopping here again.
- TRTracey RevisNov 7, 20193.0Great items on sale