Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance Service
NC-17350190
Our mission is to discover and insure what is most important to our neighbors. Together we will help more people, in more ways, forever.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
- Wheelchair accessible restroomAvailable
Location
Steve Carpou - State Farm Insurance Agent
3601 Matthews-Mint Hill Rd, Matthews, NC
28105, United States
Hours
Reviews
5.0
827 reviews
5 stars
817
4 stars7
3 stars0
2 stars0
1 star3
- SLSharita Lamb2 days ago5.0Matthew was very knowledgeable and helpful helping me to establish all the things that I needed for myself and my family with auto insurance as well as life insurance and renters. Matthew made our experience very pleasant thank you so much for the help.
- HMHala Matar3 days ago5.0Ginny Nix on Steve's team has been great to work with! Clear and consistent communication to ensure we understood the policy and the process! She was able to help us with a fantastic insurance rate and the coverage we were looking for! Thank you Ginny!
- SBStephen Barbee5 days ago5.0Called office to get a copy of my umbrella policy sent to me. Christy was very helpful and understanding. I wish more people would be this nice. Thanks Christy
- AOAngela ONeill5 days ago5.0I can't say enough about the excellent service I have received form them. They have insured my home and auto since 2011 and have always provided A* service. Christy is providing service to me now and has been a pleasure; I can hear her smile through the phone. 🥰 You can't go wrong with them! ♥️
- VMVoltaire MedinaOct 22, 20255.0Shopping for new home/auto Insurance on-line and found “Steve Carpou - State Farm Insurance Agent”, e-mailed them what I needed comparing my old insurance and they replied that day if i recalled. I kept on shopping other insurance asking questions etc., finally decided to go with this group. Ginny Nix my contact person, helped me all the way explaining and walking me the process of changing insurance company, I haven’t talked to Steve Carpou probably because he is a busy man because of lots of clients but I’m sure having Ginny Nix in their team represents the whole “Steve Carpou Group” operates to help new clients get home/auto and other insurances easy to understand. Ginny Nix is a 5 star employee indeed!
Frequently Asked Questions About Steve Carpou - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.