MD-2103533 Only by genuinely caring and being committed to excellence can we meet the needs and expectations of our policyholders; excellence in product knowledge, needs-analysis, systems & technology management, and customer service. We are here to help you so that when things go wrong, Life goes right!
Michael Somerville has phenomenal customer service and managed to exceed all of my expectations in a very short period of time.
He was able to assist me with immediately producing documentation that I needed on the spot.
Amazing service and he made my day brighter. Thanks again Michael!
TC
Tari Clem
Apr 2, 2025
5.0
She is a great agent, very helpful and knowledgeable!
CR
Champ Rodriguez
Dec 23, 2021
5.0
Very impressed with the customer service. Mrs. Ana helped me with all my questions and concerns. I would definitely recommend this place due to the great customer service they have.
JS
Jacqueline Somerville
Dec 23, 2021
5.0
I have been a customer of Stephon Scriber Agency for years. I am very satisfied with this agency. In particular, I am extremely pleased with State Farm Agency Representative Michael Somerville. He is always so professional, knowledgeable, polite and friendly. He really takes the time to listen to you in order to provide you with the right coverage for your needs. Thank you Michael!
EI
Emily Ireland
Dec 21, 2021
5.0
Kelly was very helpful when I was looking into car insurance. She knew what she was talking about and answered all my questions. Will definitely refer her to others
Frequently Asked Questions About Stephon Scriber - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.