I have been buying homeowner's and auto insurance through Steinemann-Hafner for over a decade. The service is exceptional. If I ask a question, I receive an immediate answer. If I need a policy changed, the change is made promptly. And, when I've filed claims, everything has gone smoothly. During the past 20 years, I've worked as an attorney in various offices, and I've rarely, if ever, encountered the type of professionalism and efficiency that I experience when dealing with Karen Rosekelly at Steinemann-Hafner. I would be hard pressed to name any other business in any industry from which I have received better service in the past 20 years. That's why when I left Sandusky and moved across the state, I never even considered looking for a new insurance agency.