Great venue for a wedding!
My first time staying Utah and this was where I got to stay. Of all the resorts I've been to in all my life, this was the absolute best. From the moment I arrived to the moment I left, every view, every interaction, every experience was of the highest levels of service, detail and attention. Should I even write more in this review?
OK. I will. (see the subsection for my room details)
I was staying here to attend an event. I believe this was the first time the host had held an event here and part of it may be because one of the SVPs was a native and had even worked at the lodge when he was young. The property sits in the front yard of the Deer Valley ski slopes and you can see very clearly that their prime season is in the winter with the backdrop of the hills turning to autumn and the dry ski slope pathways in full view. The landscape is beautiful and I was told that you have access to it all if you are a hiker to explore the hills.
Let me tell you about the service. They cleaned and organized my room up to 3 times a day. I know that sounds like a lot but if I left for any duration, be in the days' activities, dinner, etc, when I came back, everything was returned to new order. Even if I threw my clothes on the floor, left the bathroom in a mess, anything. It was all handled and managed. They would pick up, redo my bed, replenish all the waters. They even took my power cabling and tied them back up and put a nice bow on it. Literally. The service was so polished even with staff on the grounds that when you ran into staff they were always so warm and polite. And not in the rehearsed way, but very genuine. I had left my glasses at the dinner table the evening before and when I woke in the morning to check out, there was someone waiting for me by the reception. Not behind the desk but where travelers enter the area. He greeted me, asked me how my night was and then asked if I had forgotten my glasses and once I confirmed it, he turned to the concierge who produced an envelope with my glasses inside. It was a small interaction but incredibly powerful. He then stepped out to get my ride which was available immediately. Even the individual who walked me to the room and explained the property and facilities was such an amazing professional. Impressed would be underselling my experience.
Let me tell you about the property. It is beautiful. Wood and trees and wide open spaces. Never cramped. So much area and dedicated facilities for dining, events, conferences. Their spa is amazing, their masseuses are excellent. The settings, the rooms, the attention to detail is wonderful. Stone, wood, and glass everywhere and the air is filled with an intoxicating woodsy smell that is so strong and beautiful. Look at the pictures I posted. You'll get it.
Stein Erikson Lodge. One of the best experiences of my life. What a great place to be in when you have to work because when you aren't working, it doesn't get much better. I do hope I have a reason to or the lodge finds a reason to have me back. I would go out of my way to do it again. Can I just abandon my current home and move there with my family permanently? In a heartbeat.
JC
Jonathan Carlson
Oct 9, 2025
Good and very bad.
Having stayed at some of the top hotels and resorts around the world; Stein does some things very well. And has some gaping deficiencies and need for self reflection.
The good:
The bell staff and front desk was fantastic from arrival to departure (minus an incident to be detailed below).
The food and staff at breakfast were also fantastic. The spa was top notch, and the pools/hot tubs as well.
The rooms:
The housekeeping, bath products, and daily amenities were high end. The rooms clean and nicely appointed. The large updated bathrooms are great.
Issues:
The room temperature was a constant issue, as the AC unit struggled to adequately cool the room or keep it at a regular temperature. This is something a hotel of this caliber should have invested in.
The patio rooms with hot tubs are lovely, however certain rooms have significant road noise with gravel trucks roaring by early in the AM.
At the St. Regis and Montage, S’mores is well done. Here, they provided a nice kit.. but you had to hike a mile through the garage to two outdoor fire pits that were not lit when we got there. Didn’t have the same effect as the other hotels.
****
Finally… here was the major blunder and the ensuing response that has me leaving a poor rating.
The valet accidentally gave our rental car to another couple, by failing to verify ownership. This negligence resulted in our car being in unauthorized hands for two hours. When we realized the mistake.. we notified the hotel and they were quick to send a team to recover our stolen vehicle.
However, this is where the hospitality ended. My follow up emails to the hotel manager Colin, were ignored. And adequate compensation (in my opinion) for such a major mistake was not given. ($280 off a 4K stay). No follow up apology either.
Thats very shockingly poor management, especially for such an “esteemed” property.
Its responses like that that will have me staying at a different property in the future. Even though much of our stay was enjoyable.
SF
Sam Finlayson
Oct 9, 2025
This is a classic luxury ski country lodge close to Deer Valley. I’ve stayed there several times in the fall, when the air is crisp and the leaves are turning. Beautiful setting with mountain walks or drives nearby. The lodges are impeccably clean and well-appointed in a western ski lodge style. My suites have included a kitchen, sitting area, desk, and a private balcony with a hot tub. The service was excellent, including free valet parking. The town is a short drive away and has nice shopping, art boutiques, and restaurants. Great place for casual but high end stay.
MC
Matija Ceranić
Sep 29, 2025
Stein Eriksen Lodge is truly one of the best hotels in the world. I have stayed in many hotels around the world, but in Stein things are done differentley. That was the best hotel experience I’ve ever had.