Staples Jewelry

4.4
89 reviews

About

JewelerJewelry Repair ServiceJewelry StoreJewelry BuyerJewelry AppraiserJewelry DesignerWatch Repair ServiceWedding JewelryDiamondsDiamond Buyer

Location

Staples Jewelry
9800 Shelbyville Rd, Louisville, KY
40223, United States

Hours

Reviews

4.4
88 reviews
5 stars
73
4 stars
3
3 stars
1
2 stars
0
1 star
11
  • AL
    Amy Lou
    Oct 23, 2025
    5.0
    Peggy and the rest of the crew at Staples Jewelry is absolutely amazing! She goes above and beyond to make every visit special. Her attention to detail, honesty, and genuine care for her customers really stand out. Whether it’s finding the perfect piece, helping with a repair, or creating something custom, Peggy makes the whole experience effortless and enjoyable. You can tell she truly loves what she does. I’ve never left disappointed — only more impressed every time. Highly recommend asking for Peggy or any of the wonderful jewlers here at Staples if you want top-notch service and beautiful jewelry! The BEST JEWELERS IN LOUISVILLE! 👏💍💕
  • KB
    kimberly burns
    Oct 9, 2025
    5.0
    I worked with Ella Staples. She helped me redesign my 91 year-old mother‘s ring. She was so helpful and understanding. She knew exactly what I was looking for. I could not be happier with the end result. She was so patient and kind. She is a true professional !!!
  • CS
    Chelsea Sexton
    Oct 6, 2025
    5.0
    I had a great experience selling some antique jewelry a couple of weeks ago. I worked with Emily who was very knowledgeable, kind, and transparent. I felt they were honest and fair and I plan to return in the future.
  • GW
    George Williams
    Oct 1, 2025
    1.0
    I was in the store last week after being referred by a jeweler and some friends. I wanted to sell my Cartier Santos watch which was purchased new from Provident Jewelers in Naples. The young girl was not interested, curt, quite rude and treated me as though I was someone trying to sell a fake watch. I'm sure that has probably happened before but you are supposed to be an experienced certified jeweler that should be able to see the difference. I was somewhat surprised because I have met the owner, Dan a couple times over the years and he was always very kind. DO NOT take anything there to sell if you dont have paperwork and receipts! If that is their policy it should obviously be stated clearly on the website, which it is not. This girl was even so rude that when I asked if they could refer someone, she just laughed and said no, sorry! That surprised me considering they were referred by a friend who is a well known reputable jeweler in Louisville. Smh You can at least be kind and courteous to encourage future business. I will definitely tell the referring jewelers to not send anyone else to them.
  • JG
    John Gordon
    Aug 29, 2025
    5.0
    GREAT experience! Customer Service - A, Perseverance - A, Price - A. I brought in a Waterford clock, and they were able to figure out how to change it out. So friendly and helpful too! I recommend!