St. Petersburg Pediatrics -- Largo

Reviews

• KR

  Kori Ricottilli

  1 day ago
  5.0
  Been to this office for the last 8 years, at least. Never had a serious problem. Staff hasn't changed much. Always lovely.
• RR

  Rachael Rachlin

  Sep 16, 2025
  3.0
  I give 3 stars because what I experienced today with my 2 service dogs (7 month old puppies in training) & my daughter but this afternoon, I took my daughter to her scheduled medication check-up appointment. After arriving, I got her checked in at the front desk, and we took a seat in the lobby together. With us were my two service dogs, who are still young at seven months old but were calmly confined together in their stroller. Both were clearly identified by their service dog vests. Everything seemed routine at first—until just a few minutes later, one of the staff members approached me with a request that immediately raised concerns. The staff member explained that “half of the building’s A/C wasn’t working” and that there were children in the lobby who had dog allergies. Because of this, she told me that I would need to sit outside with my daughter and my service dogs until a room became available. I responded respectfully but firmly, telling her that I would rather reschedule my daughter’s appointment than be forced to wait outside with my child and service dogs. She then told me that once the young woman ahead of us was finished, I could reschedule. At the same time, I overheard other staff members saying that a room could take a while to become available. When I mentioned this, the staff member insisted it could be “just three minutes.” I explained politely that “three minutes” could easily turn into thirty minutes or more, which would be unreasonable given the situation. Then, without much warning, she changed her stance. Suddenly, she told me that if I could wait just five minutes, she could arrange for a room to be cleaned so that my daughter, my service dogs, and I could be accommodated inside. She explained that another mother and her child were checking out, and that room could be turned over for us. While I appreciated the eventual accommodation, the entire exchange was troubling. What this staff member first asked of me—waiting outside—goes directly against the Americans with Disabilities Act (ADA). Forcing a person with service dogs to wait outside for access to medical services is a violation of federal law. The ADA is clear: allergies and fear of dogs are not legally valid reasons to deny entry to a person using a service animal. Healthcare facilities, in particular, are legally obligated to provide reasonable accommodations to both parties without isolating or treating a patient with a service dog less favorably than other patients. The request that I leave the building essentially singled me out because of my disability and my reliance on service dogs. Not only did this create an uncomfortable and discriminatory situation, but it also demonstrated a lack of training and understanding of ADA compliance by the staff. Service dogs are not pets—they are medically necessary supports, and they are protected under federal law. This situation could have been handled very differently from the start. A respectful, informed approach would have avoided unnecessary stress and ensured that my daughter received her medical care without disruption. I share this experience not only to document what happened, but also to highlight the importance of ADA training in healthcare environments so that no other patient or family has to go through something similar.
• JT

  Jodi Tustin

  Aug 6, 2025
  5.0
  It was a good first impression
• MS

  Moony Spoons

  Aug 1, 2025
  3.0
  My eldest has been a patient here nearly 15 years. We have had great doctors, terrible doctors, excellent staff, and catty + obnoxious staff. Depending on the location, you never really know who you're going to get. Largo Mall is the worst by far. Firstly, you will rarely meet a doctor. It's almost always a nurse practitioner coming in for the final say in how your child will be treated. If youre looking for a PEDIATRICIAN, look to another location. Secondly, even if the waiting room time is minimal - the time you spend in the patient rooms takes FOREVER even for the most basic routine stuff. The service has tanked over the years across from Largo Mall - East Bay was our favorite location for ages. Both locations on Seminole Blvd have abyssmally clueless staff, and Largo Mall has a full Latina squad that spends more time giggling and ridiculing the parents for being late than they do working. Im sorry but childless 20-somethings dont need to be making jokes about parents and laughing at them, it's unprofessional. I remember when St. Pete Pediatrics hired seasoned staff that knew what they were doing - it seems they hired all very fresh & green inexperienced sorority girls for every position at many locations. I use Your Kids Urgent Care nextdoor anytime my kids are sick now, I literally only visit St. Pete Pediatrics if it's for physicals or shots because I dont like supporting a company that has clearly cut its standards over time. Very sad. I miss the staff from 2010-2020!!
• AD

  Ashley Dutille

  Jul 22, 2025
  5.0
  Friendly staff. Clean and well organized doctor office. Patient and well maintained staff.