Business Details
About
OptometryCorrective Lenses StoreEye Care CenterSunglasses StoreEyeglass RepairOpticianContact Lenses SupplierProtective Eyewear
We’re Specsavers Shoppers World Brampton, – your local team of eyecare professionals. We’re here to help make affordable eyecare and eyewear accessible to everyone, so you’ll always find a great range of glasses, sunglasses, designer brands, contact lenses and offers. Book your eye exam with an independent optometrist in Brampton, ON store or visit us in store to see the range.
Location
Hours
Reviews
4.9
422 reviews
5 stars
397
4 stars
13
3 stars2
2 stars1
1 star
9
What are people saying?
AI-generated from customer reviews
Customer Service
The staff received high praise for being friendly, helpful, and knowledgeable, with many customers highlighting specific employees like Sam, Ashish, and Charlotte for their exceptional service.
Professionalism
Customers appreciated the professionalism of the optometrists, particularly Dr. Aamna and Dr. Q, who were thorough and attentive during eye exams.
Value for Money
Many reviews noted the affordability of services and the good deals on glasses, with customers feeling they received great value for their purchases.
Appointment Issues
Some customers expressed dissatisfaction with appointment scheduling and wait times, indicating a need for improvement in honoring appointment times.
Overall Experience
The majority of reviews reflected a positive overall experience, with many customers recommending the location for eye care services.
- CCCharnpal COct 30, 20255.0Very nice work
- RSRasanai ShriramOct 30, 20251.0Appointment time not honored. Long wait. Changed the Optometrist booked to another without prior notice. The front office needs to be more accountable & professional.
- NMNitin MaheshwariOct 24, 20255.0I visited there couple of weeks ago for my eye test and they provide me excellent service. The guy Arman is so supportive that he help me to upgrade my new glasses in an affordable price.
- KLKrystian LudewOct 9, 20255.0Truly Exceptional Service at Specsavers Shoppers World Brampton! I recently visited the Specsavers location at Shoppers World Brampton and had an absolutely wonderful experience, primarily thanks to the assistance from Sam and the professionalism of Dr. Nisha Chaudhury. Dr. Chaudhury was incredibly thorough and patient during my eye exam, taking the time to explain every step and answer all my health questions clearly. A truly top-notch optometrist! Sam's support was exceptional and seamless throughout my visit. She handled everything, starting with scheduling my initial appointment and guiding me through the pre-tests before I saw the doctor. Sam's knowledge and helpfulness were invaluable during the consultation phase: she patiently reviewed all the lens options and pricing using their clear, printed price guide, which I really appreciated, and then efficiently processed my payment. Her friendly demeanour and dedication made the entire process stress-free and truly personalised. If you are looking for top-notch eye care and customer service in Brampton, I highly recommend visiting this Specsavers location. A big thank you to the opticians and the entire team for providing such an excellent and supportive experience. Five stars!
- MBMark BurgerOct 8, 20255.0Good value and a relatively comfortable process.
Frequently Asked Questions About Specsavers Shoppers World Brampton
How much is an eye exam?
Our comprehensive eye exams cost $99 at participating stores and include an OCT scan at no additional charge. This is a detailed 3D image of your eye and its structures, helping your optometrist to spot eye conditions even earlier. If you're 65 or over you can get a comprehensive eye exam with no out of pocket expense to you (costs covered by provincial health care plan for eligible patients).
How do I book an eye exam?
You can easily book an eye exam with us online. Just select the store and click ‘book appointment’ and our website will be able to easily take you through the booking process! You can also just give us a call or pop in and see us and we'll be able to book you in for an appointment and help with any questions you might have.
Can I return my glasses?
Yes, we want you to be completely happy with your purchase at Specsavers. If you have any concerns within three months of the date of purchase, we'll put it right.
How can I amend or cancel my order?
If you placed your order in-store with us and you’d like to amend or cancel it, just pop in and see us. As a part of our no worries, no fuss guarantee, you're able to amend or return your glasses within 3 months.
Can I get my glasses adjusted/repaired?
If you’re experiencing any discomfort or issues at all with your glasses, just pop in and see us and we'll see if we can adjust or repair them in-store for you.
What COVID-19 safety measures are in place?
You’ll be happy to know we’ve got a COVID safe plan and we’re following all provincial government advice to keep our community COVID safe. When you visit, please follow the latest government guidelines.