Staff Performance
Many customers praised the staff, particularly Ashley, Marcos, and Vanessa, for their helpfulness and professionalism during the leasing and maintenance processes.
Maintenance Issues
Numerous reviews highlighted significant problems with maintenance responsiveness and effectiveness, with many residents reporting unresolved issues and delays in service.
Community Environment
While some residents enjoyed the quiet and friendly atmosphere, others expressed concerns about cleanliness, particularly regarding trash management and overall property upkeep.
Communication Problems
Several customers reported poor communication from the leasing office, including unreturned calls and emails, leading to frustration and unresolved issues.
Living Conditions
A number of reviews indicated dissatisfaction with the condition of the apartments, citing issues like outdated appliances, maintenance delays, and cleanliness concerns.