Spark Waldorf

2.9
250 reviews

About

Apartment Building
we're here to spark your imagination about how different a townhome address can beSpark Waldorf isn't like any townhome community you've ever seen. It's a community of townhomes for rent, surrounded by the best of Waldorf, MD and nearby Washington, DC. Let it spark a new time in your life. Visit our website for updated office and tour hours!

Location

Spark Waldorf
3001 Hollins Lane, Waldorf, MD
20601, United States

Hours

Reviews

2.9
250 reviews
5 stars
95
4 stars
21
3 stars
15
2 stars
13
1 star
106

What are people saying?

AI-generated from customer reviews

Staff Performance

Many customers praised the staff, particularly Ashley, Marcos, and Vanessa, for their helpfulness and professionalism during the leasing and maintenance processes.

Maintenance Issues

Numerous reviews highlighted significant problems with maintenance responsiveness and effectiveness, with many residents reporting unresolved issues and delays in service.

Community Environment

While some residents enjoyed the quiet and friendly atmosphere, others expressed concerns about cleanliness, particularly regarding trash management and overall property upkeep.

Communication Problems

Several customers reported poor communication from the leasing office, including unreturned calls and emails, leading to frustration and unresolved issues.

Living Conditions

A number of reviews indicated dissatisfaction with the condition of the apartments, citing issues like outdated appliances, maintenance delays, and cleanliness concerns.
  • LL
    Love Love
    Nov 5, 2025
    5.0
    Big shout out to the rental staff at Spark Waldorf!! Marcos, Vanessa, and Chelsea! These are loving and caring who really do value what they do. I’m so happy I was blessed to come across them during this transition from state to state. Also another big shout out to the Maintenance staff Ron, Joe, and Fred. They’re always on point with the maintenance request trying their best to make sure that the contractors on site do the job right. Even though something’s are out of their hands they always put their best foot forward! Thanks Team Spark 😃
  • DD
    Deidre Dorsey
    Nov 1, 2025
    5.0
    I love the atmosphere. Everyone was nice. Miss Vanessa was a big help. I really love her personality. She always have a smile on her face so it was a wonderful experience.
  • GR
    Gwendolyn Reedy
    Oct 31, 2025
    5.0
    I’m so surprised to read the reviews. I love living here. My townhouse was renovated when I moved in 3 years ago. As far as the trash, where my daughter lives in La Plata, she’s in a new apartment complex and they don’t take her garbage on Friday or Saturday either. I guess provisions should be made because they can’t take garbage seven days a week. And as for maintenance, I guess, additional competent workers would help, but other than that… Anyway, I had to contact the office today and I spoke with Marcos. He was very polite, professional, and hopefully he sticks to his word and I receive the services that we discussed. JUST FOLLOWING UP. MARCOS IS GREAT. HE FOLLOWS UP AND STANDS BEHIND HIS WORD. WHILE I’M REVIEWING, DON’T LET ME FORGET JOE FROM MAINTENANCE. HE ALSO STANDS BEHIND HIS WORD!!! I WILL CONTINUE TO ENJOY THE COMFORT OF RESIDING IN SPARK WALDORF. MY AREA IS CLEAN, COMFORTABLE AND QUIET. THANK YOU AGAIN MARCOS. KEEP UP THE GOOD WORK 🙏🏾
  • PJ
    Patric Jacobs
    Oct 29, 2025
    1.0
    Honestly couldn’t wait for my lease to be up. Moved in September last year and from day one there were problems that were never resolved even after putting in numerous work orders. Through the full term of my lease I went without a functioning washer and dryer. I had to go to the laundromat to get all of my laundry done. So basically I still had to pay for amenities that I couldn’t even use not being compensated for anything. There were also issues with brown water coming from the pipes so I also had to go to the grocery store just to buy clean water to cook with. Not to mention someone ran into the mailbox and it was never properly fixed so I also had to go to the post office to pick up my mail. This place was nothing but a big inconvenience overall. The maintenance team is a complete joke. Community wise it was ok most neighbors just kept to themselves for the most part. With that being said I wouldn’t recommend this place to no one. Know what you’re getting into
  • MB
    Maya Boulware
    Oct 10, 2025
    1.0
    The Website still does not reflect the correct times you all are available. I came to the leasing office around 5 pm, right after I got off because the website states that you all close at 5:30 and when I arrived there door was locked but two employees were sitting at the desk and completely ignored me. Someone could’ve had the decency to speak with me but instead they just stared at me outside. I find this very frustrating especially bc they NEVER and I mean NEVER answer phone calls so in person meetings are kind of the only way to get in contact. There have been times I have called while in person with them and watched them ignore my calls as well as several others. I have left messages and sent emails, the only people willing to answer or call back is cooperate. So from now on that is how I will be communicating and for those who reside here as well as the people who are contemplating moving here… please don’t waste time with the leasing office the higher ups are a lot nicer and are more willing to help, truly unfortunate but true.