Spark Pax River

Reviews

• PG

  Paulina Gomez

  1 day ago
  1.0
  Spark has had a mold problem ever since the HVAC units were replaced a few months ago and has ignored the residents’ concerns. Maintenance came out and cleaned the outside of my vent, however the inside of all of my vents look like the picture attached, and the results of the mold test swabs can be seen in the other picture. I can smell the mold when the AC is running. Additionally, there is a mouse living within the apartment walls. I have contacted maintenance, and my request went unacknowledged for weeks before being closed with no action. I have left voicemails the last couple of weeks asking to have the mold and mouse addressed, as this is unhygienic and unsafe. I’ve also shown up to the leasing office a few times during working hours, however they’re never there. Avoid this complex at all costs!
• EO

  Ernesto Ortiz

  Sep 8, 2025
  2.0
  Upon signing my lease, I was under the impression that the issues within my apartment would be resolved. Unfortunately, many of these problems remain unaddressed, and I now find myself committed to another year under the same conditions. Below is a summary of the issues I have experienced during my tenancy: • Plumbing Issues: When I first moved in, there were two water leaks. One originated in the bathroom due to improperly installed sink piping—the pipe was positioned beneath another pipe to appear connected but was not, causing water to leak directly onto the floor. Fortunately, this was identified by a friend before it caused further damage. The dishwasher also leaked, and the resolution was to tip the unit backward, leaving it protruding about 1.5–2 inches from the cabinets. Additionally, a gasket was left loose around the dishwasher door, which does not appear to be a proper fix. • Appliance Issues: My dryer has not functioned properly since move-in. The first problem was the dryer not drying my clothes. I have to run multiple cycles to achieve that. It now emits loud squeaking noises, and despite placing at five service requests, it has not been repaired. I was informed that management would only consider a replacement if the dryer was completely dismantled trying to fix the problem. • Additional Water Leak: On July 14, I reported a water leak in a spare bedroom closet. As of now, the request remains unresolved. • HVAC & Utility Costs: While the HVAC system and hot water heater were eventually replaced, this occurred after winter. During that time, my electric bill averaged approximately $200-$300 per month for a 900 sq. ft. apartment, even with the thermostat set to 65 degrees. The age of the building and poor insulation further contribute to these excessive costs. • Amenities: The pool was only operational for half of the summer, and I was not provided with a pool pass. As a result, it appears the pool, which is included in my rent, was effectively open to the public. • Pest Control: On one occasion, the exterminator sprayed chemicals directly onto my personal appliances and vegetables. I believe he was unaware I was home, as I witnessed this upon leaving my room. This raises concerns regarding both safety and respect for tenants’ property. Despite these ongoing issues, I will acknowledge that the neighborhood itself is generally quiet and pleasant. However, the maintenance and management of the apartment have caused significant frustration and dissatisfaction with my living experience.
• ZJ

  Zabdiels Jeva

  Sep 2, 2025
  1.0
  The apartments look nice at first, but living here has been a very disappointing experience. There has been a serious cockroach problem that spread everywhere. Pest control was sent, but the problem continues, and management has given little follow-up. What’s worse is that residents are held responsible with a very expensive lease-break penalty, even when the unit is clearly not being properly maintained. It feels unfair to be charged thousands of dollars to leave unhealthy conditions that are no fault of the tenant. I would caution anyone considering moving here to be aware of the poor maintenance, lack of accountability, and high fees. Management needs to take better care of both their paying residents and their property.
• RO

  richard osburn

  Aug 19, 2025
  5.0
  Wonderful people Great place 👍
• PT

  Pamela Testa

  Jul 26, 2025
  5.0
  Doing great!