Space Age Credit Union

Reviews

• MM

  MrGarcia001

  2 days ago
  1.0
  My mom and dad who are in the 70's for some reason has had to get debit three times becuz they're hacking they're cards. It's has to be an employee or someone who's giving out info. I'm sick of this shit already. This credit union is a joke and can't keep their clients info private.
• SC

  Stephen Castellari

  Oct 22, 2025
  5.0
  Thank you for the auto loan. The personable welcoming and phone support has been warm and efficient. I am excited to share SACU with the rest of my family and friends.
• BB

  Bryan

  Oct 21, 2025
  5.0
  I've had two motorcycle loans which were problem free and just this week I asked for a particularly unique loan which they offer and it went incredibly well. They were very patient and courteous with me having never had one of these loans before. I enjoyed the process and they are helping me out immensely. Plus I love the name of the CU. I am considering moving everything to them.
• CG

  Chris Greif

  Oct 9, 2025
  1.0
  Do not use this cu, most difficult place to get your payments processed. Terrible customer service.
• MW

  Matthew Watters

  Oct 6, 2025
  1.0
  My family has been banking here for many years and overall we love them. I now live in Massachusetts but I will always keep this account open. Today was the worst experience I have ever had. Priscilla, I can tell you are a nice person and you mean well but answering a very simple question turned into a disaster. A share ID # is NOT sensitive information! You turned my already half hour phone call, into a 2 hour ordeal all because you couldn't understand a simple request! It took the person I finally got a hold of all of 3 mins to give me what I needed. Instead, you took extreme caution as if I was seeking access to the account that I WAS TRYING TO SEND MONEY TO! I would love to see your caution if I was trying to get money transfered to my account from another account. But quite literally I was just trying to send money FROM MY ACCOUNT to another account! You need training... and as a side note, the press 1 for a call back option, is a joke. According to the person I spoke with, there were 2 people handling all call backs. I received my call back, I answered and said hello and was immediately hung up on. Seeing as how the person that helped me within minutes actually helped me and was 1 of those 2 people. That only leaves you as the other person which possibly means you purposely hung up on me. I won't lie, I definitely got rude with you on the phone and told you to shut up but that was after 3 times I tried to speak and you just kept talking over me, not letting me talk. It was terrible customer service and you need to work on listening rather than thinking you know everything. 30 mins with you and being so frustrated that you didn't understand a simple request v.s. 3 mins with a person that actually knows how to listen to a request and understands I was not asking for personal or private information.