Southern Gem Fine Jewelry

Reviews

• HW

  Hollye Wethington

  Oct 25, 2025
  5.0
  I had my engagement ring rebuilt and it is amazing. They gave me several options to work with including replacing the missing diamond in my invisible setting. I opted to remake the top with a solitaire. This jeweler did a great job. I am more then happy with the finished piece. It is gorgeous. Thank you so much to the team. The ladies are very nice and so helpful. I will use them for all my future jewelry wants and needs.
• CC

  Chris

  Oct 21, 2025
  5.0
  I just had a custom engagement ring made and it came out better than I’d hope for. Quality work! The service was superb and the whole process was smooth. Thanks Gayla!
• DP

  Danielle Patterson

  Oct 4, 2025
  1.0
  Very judgemental based on appearance. I have a full sleeve of tattoos and dress very relaxed. From the moment I walked in the door, I was treated like I don't belong. The older woman with glasses and shoulder length hair was the worst out of everyone. I came in with a $10,000 ring and they treated me like a junkie off the street.
• DM

  Danielle McInnis

  Oct 4, 2025
  1.0
  I brought in my engagement ring to see if the store wanted to buy it because I’m struggling financially. I spoke with an older woman, glasses and shoulder length hair. She took my $10,000 ring into the back to price it. After some time, she brings my ring box to me and said she isn’t buying Princess cut at the moment. Trusting her, I put my ring box in my purse without looking in it. I left the store. The next time I opened my ring box, after my husband was able to get the certification for the diamond, I was SHOCKED to see a fake round cut “Cracker Jack box” ring instead of my engagement ring. When I went to this store to have the error corrected, the same older woman told me she didn’t switch my ring and that I should call the cops, so I did. The mall cops came and treated me like a criminal, druggie pawn hocked jewelry. I think everyone looked at my tattoos and judged me as such. There was no resolution except that the old woman in glasses had me trespassed, so that’s on my record now. The cops told me I can’t make a theft report, or a missing report, and that there is NO WAY to track a lost diamond because there doesn’t exist a database to look up GIA number. LIE. My husband went directly to the BURLESON POLICE STATION to report my ring stolen. There, he discovered there exists a database to track GIA diamond serial numbers and so we provided that to the detective.
• A4

  A-A-RON 453

  Sep 23, 2025
  5.0
  I love this place. They fixed my necklace fast and efficient. I looked around and found unique styles and they can make custom jewelry of anything you want. Highly recommend coming to this place.