I wanted to write this company a nice review. They claimed they could service both our dryer vent and our pellet stove. One person did come out for the dryer vent and did a fine job. He wanted the other one to address the pellet stove due to a lack of knowledge. The owner later assured me that they would get to the pellet stove. They never did. He did not reply to my text to follow-up, stringing me along all summer. We got screwed by these folks.
JM
jane macpherson
Oct 26, 2023
These guys are the best.  They showed up for the estimate on time and showed up for the job on time  and then checked in to make sure we were satisfied, which we are.  Their communication was excellent throughout the entire process.  Would highly recommend them.
CC
Citizens Financial Advisory Committee
Oct 14, 2023
very good experience
The guys at South Sound Sweeps are professional, very responsive, and they do great work. They completed a free estimate on my project and prepared me for a couple of different scenarios of what to expect in terms of cost pending their inspection. They did an excellent job cleaning my very old and very dirty chimney and gave us peace of mind after completing their inspection. They did a great job installing new double-wall stove pipe and a new heat shield. Their work looks great, and we feel safer after the improvements they made to our set-up. We will be using them again in the future, and we highly recommend them.
Unreliable, poor customer service for chimney sweeping.  They scheduled work at my home a month out, then two days before the scheduled date, they cancelled in order to do a masonry job.  They told either I would have to be available for them to come to my home the next day or wait another month.