Customer Service
Jeff received numerous accolades for his helpfulness, knowledge, and friendly demeanor, contributing to a positive shopping experience.
Product Quality
While many customers praised the quality and durability of older purchases, recent feedback indicated issues with the quality of newer couches, particularly with cushion sinking.
Selection
Customers appreciated the wide selection of customizable sofas and fabrics available, making it easy to find suitable options.
Delivery Issues
Some customers reported dissatisfaction with delivery services and communication regarding their orders, leading to frustration.
Repeat Business
Many customers expressed loyalty to the store, citing multiple purchases over the years and a strong likelihood of returning.